FitMonster Support

We're here to help you get the most out of FitMonster.

Contact Us

For any questions, bug reports, or feature requests, please email us at:

lokhanglaw@gmail.com

We typically respond within 24-48 hours.

Frequently Asked Questions

Q: How do I scan food?

Tap the Camera tab at the bottom of the screen, point your camera at your meal, and tap the capture button. Our AI will analyze the food and estimate its nutritional content.

Q: How does my monster grow?

Your monster grows based on your real fitness activity. Log workouts, scan healthy meals, and stay active to earn experience points. Your monster will evolve when it reaches certain milestones.

Q: How do I sync with Apple Health?

FitMonster automatically syncs your step count from Apple Health when you open the app. Make sure you've granted Health data permissions in Settings > Privacy > Health > FitMonster.

Q: Why is my monster's fullness decreasing?

Your monster's fullness naturally decreases over time if you don't feed it. Scan and log your meals regularly to keep your monster happy and well-fed.

Q: How do battles work?

Go to the Battle tab to find opponents. Your monster's battle stats are based on your fitness data — the more active you are, the stronger your monster becomes in battles.

Q: How do I find nearby players?

Enable location permissions and visit the Map screen. You'll see other trainers in your area. Tap on a player to view their profile or send a battle challenge.

Q: How do I delete my account?

To delete your account and all associated data, please email us at lokhanglaw@gmail.com with the subject "Account Deletion Request." We will process your request within 30 days.

System Requirements

iOS: iOS 16.0 or later

Android: Android 8.0 (API 26) or later

Internet: Required for social features, battles, and food scanning